Also on my desktop manager it comes up with a different phone number to mine possible because it belonged to a family member before mine it could be their old number, could this cause problems? If so how do I update it to display the correct information. The BB itself works fine bbm e-mail etc all work and am on a contract with the bb bundle included. Am on T-mobile I downloaded the OS from their site. Am just stuck and I really like the playbook and want to use it to its full potential. All help is appreciated.