My contract plan is the £25 Dolphin on Orange. This includes 300 mins, unlimited texts & unlimited internet.
My internet, BBM, App world, Facebook etc. will not work. I get the error message "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again." how can this be fixed?
I contacted Phones4u and they told me to contact Orange - I don't see why though since my contract is with Phones4u?
Anyway, any help will be much appreciated!
Cause your carrier is orange.
And it might need to be activated yet to use the BIS service.
Or it is still pending..
So yep that's why you need to contact them, if you're not sure about it.
You will get a message "your blackberry has been registered with the wireless network" if the BIS is active