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It's taking too long for my Blackberry 9930 to get new emails

12/1/2011

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On one of my email accounts it can take up too 15min for my 9930 to get new mail. It's a roadrunner email account. If I send a test email my computer gets the email in under 10 sec but my BB takes 10-15 minutes. Not sure why....

Also, does having the BB on a wi-fi network slow down BB push email?

thx

Answer:

WiFi makes no difference in delivery of push e-mail to your device. Chances are that your roadrunner e-mail account is setup under POP3 rather than IMAP. Accounts setup via IMAP (like Gmail) give you near instant delivery of your e-mails to your device. When an e-mail is setup via POP3 it does not provision for instant e-mail delivery. The BIS server will poll your e-mail inbox every 10-15 minutes to see if there is new e-mail. If there is, it will automatically push it to your device.

This is how it works for Outlook Web Access accounts (which I assume are similar to Roadrunner e-mail accounts). On my OWA e-mail setup, I get messages about 10 minutes after they hit my inbox. Not ideal, but it gets the job done...
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