He has a Blackberry Bold 9650 dual band version 6X software.
Rates changed and as well as his job income and he could no longer afford to pay the bill. They shut him off and he is seeking help on unlocking the phone so he can continue using it with another service provider that he can afford.
Any help is really appreciated.
Answer:
The Electronic Serial Number has been marked as bad by Verizon.
Verizon uses CDMA technology for their phones. Most US cellphone carrier's use GSM technology for their phones.
Your son can unlock his Bold 9650 and use it on a GSM carrier.
Such as AT&T or T-Mobile.
www.unlockmybberry.com